Refund Policy

A legal disclaimer

The information provided on this website, including product descriptions, is for general informational purposes only. While G Squared Pro Shop, LLC strives to ensure that the content on this site is accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of any information, products, services, or related graphics contained on the website. Any reliance you place on such information is strictly at your own risk. G Squared Pro Shop, LLC shall not be liable for any direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence, or other torts, arising out of or in connection with the use of this website or the contents of this website.

Refund/Return Policy

Eligibility for Returns:

Returns must be postmarked within 10 days of the original purchase date.
Items must be in new and unused condition, with all original tags and labels attached.

Return Process:

Contact us at 308.258.1136 to obtain a return authorization. Specify if you're seeking a refund or an exchange.
Securely package the item in its original packaging, including the proof of purchase.
Drop off the package at the carrier of your choice. Note: The purchaser is responsible for all return shipping charges. We recommend using a trackable shipping method.

Refund Policy:

Upon receiving your return, we will inspect the item(s) which may take up to three business days.
Approved returns are subject to a 5% restocking fee.
If a return is denied (e.g., the item is not in new and unused condition), we will return the item to the sender and bill for the shipping charges.

Refund Process:

Once a refund is approved, G Squared Pro Shop, LLC will process the refund to the purchaser’s original payment method. Please allow 2-3 weeks for processing.

Exchange Process:

For even exchanges, the new item will be shipped within three business days.
For exchanges with a higher value than the original purchase, an invoice for the difference will be sent. Upon payment, the new item will be shipped within three business days.
For exchanges with a lower value than the original purchase, the difference will be refunded to the purchaser’s original payment method. Please allow 2-3 weeks for processing.